FAQ

1. What is Leavz?
Leavz is a digital loyalty platform that connects consumers with small, sustainable businesses. By shopping at these businesses, users earn points through our app, which can be redeemed for rewards like discounts, special offers, or even donations to environmental causes.

 

2. How do I earn points with Leavz?

You earn points every time you make a purchase at a participating business. Simply open the Leavz app, scan the QR code provided at checkout, and points will be added to your account based on the amount you spend.

 

3. Where can I use the Leavz app?

Leavz partners with a wide range of sustainable businesses, including cafes, boutiques, grocery stores, and more. Use the app’s map feature to find partner locations near you.

 

4. What can I redeem my points for?

Points can be redeemed for various rewards, including:

   - Discounts on future purchases.

   - Exclusive access to special offers.

   - The ability to make donations to environmental projects or causes.

   - Entry into contests and special promotions exclusive to Leavz members.

 

5. Is there a fee to join Leavz?

No, joining Leavz is completely free! Simply download the app, sign up, and start earning points immediately.

 

6. Can I share or transfer points to another user?

At this time, points are non-transferable and must be redeemed by the account holder who earned them. This ensures that rewards directly benefit the consumers who support sustainable businesses.

 

7. How do I keep track of my points?

Your point balance is always visible in the Leavz app. You can check your points on the app’s home screen or under your account profile.

 

8. What happens to my points if I return a purchase?

If you return an item for which you earned points, those points will be deducted from your account when the return is processed.

 

9. How does Leavz ensure the sustainability of its partners?

We carefully vet all business partners to ensure they adhere to sustainable practices. This includes evaluating their sourcing methods, operational processes, and overall business ethics related to environmental responsibility.

 

10. How can I suggest a new business to be added to Leavz?

We love hearing from our users! If you know a sustainable business that would be a great fit for Leavz, please contact us through the app’s feedback option or by visiting our website and submitting a suggestion form.

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